Quality ROI - Owner Profile

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Jim Malphrus, CLSSBB - Owner

 

Jim is a Certified Lean Six Sigma Black Belt with over 30 years of experience in DOD and Commercial contracting. 

In his 30 year career Jim held contributor positions in Design, Manufacturing and Reliability Engineering; and management positions in Operations, Supply Chain Management, Program Management and Quality Assurance and Test.  His background includes a diverse set of commercial and DOD products as well as extensive experience with the DOD proposal process.

Jim is a recognized expert in Statistical Quality Analysis and Critical Defect Modeling, Analysis and Control. 

Jim has extensive experience executing service and production contracts and working with customer technical and management personnel to assure that customer requirements were met and exceeded.  Jim's experience includes assessing and managing supply chain programs and quality as well as supplier product acceptance and test in the United States, West and East Europe, Asia and the Middle East.

A business colleague commented "Jim spearheaded key approaches to Critical Defects, Statistical Process Control and MIL-STD-1916 that have been adopted by our customers across small, medium and large Caliber ammunition.  It would hard to find a Quality Section in an ammunition solicitation that does not contain clauses written, or significantly influenced by Jim."


 

Contact Us
Quality ROI, LLC
1507 Tiki Drive
Tiki Island, TX 77554
Phone: (816) 516-4710
EMail: info@qualityroi.com

 

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Education
Western Washington University, BS Electronics & Power Mechanics

University of Minnesota, Master of Business Administration

Villanova University, Certified Lean Six Sigma Black Belt

Vietnam Veteran, U.S. Navy

 

 

 

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